Important: These Terms and Conditions constitute a legal agreement governing use of the ng99 platform. Please read them in full. Continued use of the platform implies acceptance of these terms, whether or not you have read them.
1 Introduction & Consent
Ng99 (referred to hereinafter as "we", "the Platform", or "ng99") is an international online gaming service provider. These Terms and Conditions constitute a binding agreement between you and ng99.
By accessing this website, registering, or playing any game, you confirm that you have fully read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these Terms and Conditions, please refrain from using this platform.
These Terms and Conditions are written in Bengali for the convenience of Bangladeshi users. However, in the event of any dispute, the English version shall prevail.
2 Account Registration
To play games or use any service on ng99, you must create an account. During registration, you are required to provide accurate, complete, and up-to-date information.
Registration Terms:
- Each person may only create one account. Opening multiple accounts is strictly prohibited.
- The name, date of birth, and ID number provided at registration must be accurate and verifiable.
- Keeping your account password confidential is your responsibility. ng99 is not liable for any consequences resulting from sharing your password with others.
- Transferring or selling your account to a third party is strictly prohibited.
- Ng99 may request completion of an identity verification (KYC) process at any time.
Accounts created with false information will be permanently suspended and the balance may be forfeited.
3 Age & Eligibility
Ng99 is an adult gaming platform. To access and use this platform, you must meet all of the following requirements:
- You must be at least 18 years of age.
- Online gaming must be legally permitted in the country or region from which you are playing.
- You are of sound mind and are using this service of your own free will.
- You are not enrolled in any self-exclusion program.
No one under the age of 18 is permitted to use ng99. Any account found to belong to a minor will be immediately closed and all funds will be forfeited.
4 Deposits & Payments
Ng99 supports deposits via various mobile banking and payment methods. The following terms apply to all deposits:
Deposit Rules:
- A minimum deposit amount applies and may vary depending on the payment method.
- Deposits must be made only from a payment account registered in your own name.
- Funds sent from a third-party account will not be accepted and will be returned.
- Deposits are generally credited instantly. If there is a delay, please contact support.
- Ng99 reserves the right to decline or verify any deposit.
Deposits via bKash, Nagad, and Rocket are completely secure. ng99 charges no transaction fees, though your mobile banking provider may apply their own charges.
5 Withdrawal Policy
To withdraw your winnings from ng99, the following conditions must be met:
- KYC verification must be completed before a withdrawal can be processed.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Withdrawals will not be processed if the bonus wagering requirement has not been fulfilled.
- Standard withdrawals are completed within 2-5 minutes; larger amounts may require additional verification.
- A maximum daily withdrawal limit applies and varies based on VIP level.
- Withdrawals may be placed on hold if fraud or unusual activity is suspected.
Withdrawals at ng99 are fast and transparent. To learn more,
Withdrawal Page click here.
6 Bonuses & Promotions
Ng99 offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which you should read carefully before accepting.
Bonus Terms:
- The welcome bonus is available once only, on your first deposit.
- Each bonus comes with a wagering requirement that must be met before withdrawal.
- Bonus funds cannot be withdrawn directly; withdrawal is only available after the wagering requirement has been met.
- Any attempt to claim bonuses using multiple accounts or false information will result in cancellation of all bonuses.
- Ng99 reserves the right to modify or cancel any bonus offer at any time.
- Referral bonuses apply only after a new user has registered and made their first deposit.
Attempting to abuse bonuses or engage in bonus arbitrage may result in account suspension.
7 Gaming Rules
All games on ng99 are powered by internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair.
- In the event of any dispute regarding a game result, ng99's server logs will serve as the final and definitive record.
- For games interrupted due to technical issues, ng99 will offer a refund or the option to replay.
- If your internet connection drops during a game, the outcome will be determined by the server.
- Any attempt to exploit a software error in a game will result in account closure.
- In Live Casino games, the dealer's decision is final.
8 Prohibited Activities
The following activities are strictly prohibited on ng99 and will result in permanent account closure:
- Creating multiple accounts or using another person's account.
- Using funds from money laundering or illegal sources on the platform.
- Using any form of hacking, cheating software, or bots.
- Intentionally exploiting platform vulnerabilities or bugs.
- Harassing or defrauding other users.
- Using a false identity or stolen identification documents.
- Initiating chargebacks or committing payment fraud.
If fraud is established, all balances will be forfeited and legal action may be taken if necessary.
9 Account Closure & Suspension
Ng99 reserves the right to suspend or permanently close accounts for any of the following reasons:
- Any violation of these Terms and Conditions.
- Suspicious or unusual transaction activity.
- Failure to complete KYC verification or providing false information.
- By order of a court or regulatory authority.
You may also request account closure at any time by contacting support. If you have a valid balance, you will be given the opportunity to withdraw it.
10 Responsible Gaming
Ng99 is firmly committed to responsible gaming. We want every player to enjoy games for entertainment — not as a source of addiction or financial harm.
- Users can set their own daily, weekly, or monthly deposit limits.
- A cooling-off period (24 hours to 30 days) can be activated upon request.
- You can lock your account for a set period using the self-exclusion feature.
- If you notice signs of gaming addiction, our support team is ready to help.
11 Privacy & Data Protection
Ng99 takes the protection of your personal data seriously. Your information is collected, stored, and used in accordance with our Privacy Policy.
- Your personal information is never sold to third parties.
- Transaction data is protected with SSL encryption.
- Information may be disclosed to regulatory authorities upon request.
12 Right to Modify
Ng99 reserves the right to change, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications.
Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
For any questions or enquiries, please contact our support team: [email protected]